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(+44) 0800 180 4801

FAQ

Payment can be made via Credit/Debit Card, Cheque or via Bank Transfer. More details can be located at the bottom of your proforma invoice sent to all our customers.

Full details of our ordering process can be located here.

Financing options are available to customers within the UK.
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It is possible to use multiple payment methods to pay the total amount of your purchased items. Our Sales team will be more than happy to assist you throughout this process.

Due to the delicate nature of configuring a tailored Workstation ideally suited for a particular workflow, up-to-date accurate pricing is not currently available on-line. We recommend direct contact with our trained sales team to provide you with the best possible system for your needs, at the very latest pricing.

The Turnaround Time of Workstation Specialists Products vary depending on specific selected specifications and testing times. Please see below for the average turnaround time from an order being placed:

Product:
Turnaround Time:
Desktop Based Workstation
5-7 Working Days
Render Node Systems
5-7 Working Days
Workstation Specialists Laptops
5-7 Working Days
WS-GPUx8
7-10 Working Days

For a more accurate turnaround time please contact our Sales team on (+44) 0800 180 4801, or email sales@wksmail.com. Alternatively please us our Live Chat feature.

All our Workstations and Render Nodes come with a full 3 year parts and labour warranty, which includes advanced warranty replacement on user serviceable components.

Replacement. Learn More...

Your Windows License Activation Key can be located on a label on your Workstation or Render Node Chassis. For more details please click here.

Your Workstation Specialists Serial can be located on a label on your Workstation or Render Node Chassis. For more details please click here.

We can offer additional/replacement utility items for example power cables, laptop batteries, display cables etc... upon request.

For the Workstation Specialists iKVM setup guide please click here.

For the Asus AMSB8 iKVM Manual please click here.

A full guide to the laptop function keys can be found in the manual supplied with all Workstation Specialists Laptop Workstations.

A bespoke Render Farm setup guide is available to all Workstation Specialists customers upon request.

All our Workstations and Render Nodes come with a full 3 year parts and labour warranty, which includes advanced warranty replacement on user serviceable components.

Replacement. Learn More...

The Workstation Specialists chassis can be converted to fit into a standard rack with the Workstation Specialists Rackmount Kit.

Installation Guide: Click Here


To purchase a Workstation Specialists Rackmount Kit please contact our sales team.

T: +44 (0) 1332 280380
E: sales@wksmail.com

 

The Workstation Specialists Recover Key guide can be downloaded here: Download


If your systems boot key is not listed on the recovery guide please refer to the table below.

SYSTEM
BOOT MENU KEY
WS-M151
WS-M151I
WS-M152G
WS-M171
WS-M171I
WS-M172G
 F7
WS-143
WS-1100
WS-1101
WS-1180
WS-X143
WS-X1100
WS-X1101
WS-X1180
WS-E2220
RS-D2220
RS-R2220
 F8
WS-E1220
WS-E2220
WS-M151S
WS-M171S
 F11

Alternatively please contact our support team:

Email:

support@wksmail.com

Telephone:

(+44) 0800 180 4801

We advise customers to contact their software provider for information / support regarding setting up your render farm.

If you can't find the information you were looking for on this page then please contact us using the details below and our helpful support team will get back to you as soon as possible.

Email:

support@wksmail.com
sales@wksmail.com

Telephone:

(+44) 0800 180 4801