Privacy Policy
This privacy policy sets out how Workstation Specialists uses and protects any information that you give Workstation Specialists when you use this website. Workstation Specialists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Workstation Specialists may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, enquiring about our products or signing up to our marketing activities via our website, you will consent to the use of such personal information. We may collect the following information:
• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
• IP addresses for the tracking of live visitors on the website.
For the exhaustive list of cookies we collect see the list of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• If you sign up to our newsletter we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, you have the option to not sign up to our direct marketing newsletter.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].
• You have the right to be forgotten. Under request either via email [email protected] or phone (+44) 0800 180 4801 and when such a removal does not conflict with any other laws you have the right for your personal information to be removed form our records.
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may distribute some data to external services such as Mailchimp & Opayo for website functionality purposes. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Workstation Specialists Truro House, Stephensons Way, Wyvern Business Park, Derby, Derbyshire, DE21 6LY, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Category | Description | Duration |
| ws_woocommerce_items_in_cart | unknown | unknown | |
| ws_woocommerce_basket_text | unknown | unknown | |
| ws_woocommerce_do_not_cache | unknown | unknown | |
| ws_woocommerce_user_signed_in | unknown | unknown | |
| wordpress_ | 2 | WordPress cookie for a logged in user. | session |
| wordpress_logged_in_ | 2 | WordPress cookie for a logged in user | session |
| wordpress_test_ | 2 | WordPress cookie for a logged in user | session |
| wordpress_test_cookie | 2 | WordPress test cookie | session |
| wp-settings- | 1 | WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | 1 year |
| wp-settings-time- | 2 | WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | 1 year |
| PHPSESSID | 1 | To identify your unique session on the website | session |
| SESS | 1 | To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered. | session |
| __utma | 2 | This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. | permanent |
| __utmb | 2 | __utmb is a Google Analytics cookie. It takes a timestamp of the exact moment in time when a visitor enters a site. | session |
| __utmc | 2 | __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. | 30 mins |
| __utmz | 2 | Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. | 6 months |