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Technical Support F A Qs

Frquently Asked Questions

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Your Windows License Activation Key can be located on a label on your Workstation or Render Node Chassis. For more details please click here.



Your Workstation Specialists Serial can be located on a label on your Workstation or Render Node Chassis. For more details please click here.



We can offer additional/replacement utility items for example power cables, laptop batteries, display cables etc... upon request.



Each Workstation Specialists iKVM enabled device comes with an iKVM Manual. We also provide an additional guide. For the additional guide please click here.



A full guide to the laptop function keys can be found in the manual supplied with all Workstation Specialists Laptop Workstations.



A bespoke Render Farm setup guide is available to all Workstation Specialists customers upon request.



Payment can be made via Cash, Credit/Debit Card, Cheque or via Bank Transfer. More details can be located at the bottom of your proforma invoice sent to all our customers.



Full details of our ordering process can be located here.



Financing options are available to customers within the UK.
Learn More...



It is possible to use multiple payment methods to pay the total amount of your purchased items. Our Sales team will be more than happy to assist you throughout this process.



Due to the delicate nature of configuring a tailored Workstation ideally suited for a particular workflow, up-to-date accurate pricing is not currently available on-line. We recommend direct contact with our trained sales team to provide you with the best possible system for your needs, at the very latest pricing.



The Turnaround Time of Workstation Specialists Products vary depending on specific selected specifications and testing times. Please see below for the average turnaround time from an order being placed:

Product: Turnaround Time:
Desktop Based Workstation 5-7 Working Days
Render Node Systems 5-7 Working Days
Workstation Specialists Laptops 5-7 Working Days
WS-GPUx8 7-10 Working Days

For a more accurate turnaround time please contact our Sales team on (+44) 0800 180 4801, or email sales@wksmail.com. Alternatively please us our Live Chat feature.



All our Workstations and Render Nodes come with a full 3 year parts and labour warranty, which includes advanced warranty replacement on user serviceable components.

Replacement. Learn More...

WSX4 Specific Learn More...
WSX6 Specific Learn More...



If you can't find the information you were looking for on this page then please contact us using the details below and our helpful support team will get back to you as soon as possible.

Email:

support@wksmail.com
sales@wksmail.com

Telephone:

(+44) 0800 180 4801

 


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Workstation Specialists, Canterbury House, Stephenson's Way, Wyvern Business Park, Derby, DE21 6LY, United Kingdom
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